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lead generation techniques

Data quality cover, where two people are viewing and discussing data and statistics seen on the screen of a notebook.
Role of Data Quality in B2B Lead Generation 1024 683 Christopher

Role of Data Quality in B2B Lead Generation

B2B marketers must generate the right leads if they are going to convert them into customers. Of course, there are several lead generation examples and best practices from which you can chose. However, data quality in B2B lead generation plays a vital role. Inaccurate data is going to bring in the wrong leads. These leads will not convert into customers. So all of that money you spend on marketing would be wasted.

Why is Data Quality so Important in B2B Lead Generation?

It’s easy to fall into the trap of using low-quality data. Over time, it will become obsolete or incorrect to the point where it handicaps your business. Let’s look at some of the ways that poor quality can hinder your overall marketing plan.

Mailing costs are higher because you waste so much money on sending marketing materials to the wrong leads. You will have to resend packages. You will also experience delays that could potentially lose customers. Your customer data needs to be accurate. There is also another fact that many businesses overlook. It’s worth to know that the U.S. Postal Service offers discounted rates to companies that work to keep their addresses up-to-date.

Data quality photo showing three people discussing statistics while gesticulating.

But do you know what is one of the biggest disadvantages of poor customer data? It can hinder the relationship with your customers. Of course, you can keep sending them marketing material that are of no use to them. But they are going to start seeing it as spam. Eventually, they will block you and put you onto a blacklist.

Impact of Outdated, Duplicate and Incomplete Data on B2B

One of the biggest problem that businesses face is that they find it difficult to tell when bad data is plaguing them. So, let’s start this section by looking at a few causes:

  • Outdated database: If your business does not have a database update plan in place, then chances are that you are suffering from poor data quality.
  • Not using all the data that you collect. Businesses should only be collecting data that they need. So if you find yourself with data that you never use, then you need to reevaluate your data collection policies. Furthermore, you have to cleanse that old data to ensure accuracy.
  • No system in place to collect data from different sources. This one is tricky. Many businesses will have several collection policies in place. But they won’t have a way to eliminate duplicate data automatically. For instance, let’s say a B2B buyer puts their email address into two different forms. Does your system put this into your system twice? If so, then you need to update it.

The last example is probably the most common way that data becomes second-rate. Duplicate data is costly and will harm your overall marketing plan. It provides you with inaccurate reports. To make it worse, many email list building services will charge based on the number of listings you have. So, you are paying twice as much for a single contact.

How should I Ensure Data Quality?

You can avoid duplicate data by setting up a process. Whereas current customer data is updated when the same customer opts into another list or makes an additional purchase. This should be fully automated.

Outdated customer data is another big issue. Time decays everything, including your records. So you need to have a system in place. It should automatically sort and place older records into another system where it cannot contaminate your important data.

Data quality photo depicting people standing/sitting at a desk and organizing images.

Outdated data can significantly lessen data quality in B2B lead generation. Businesses change and evolve over time. Job positions change. So someone who opted into your system a year ago might not be relevant anymore. Therefore, you are wasting money trying to market to them.

Is regular B2B data cleansing important for you?

High-Quality Data Helps Create Successful Marketing Campaigns

The amount of data that businesses collect now continues to grow at an exponential rate. Insight available through high-quality data has also improved as a result. B2B businesses that do not focus on creating a proper database strategy are going to struggle.

Marketing Communication Should be More Targeted

Marketing communication is one of the strategies that help your data to create focused campaigns. It also creates a way to reach your marketing targets. On the other side, marketing communication helps to create your brand’s awareness. You design these strategies to position the company as being superior to its competitors. Targeting B2B customers based on income level and niche is going to ensure that your campaigns convert at a higher rate.

Make Marketing Campaigns More Efficient

You should structure your marketing campaigns by designing the goal of your B2B. In marketing campaigns planning plays a prominent role. It specifies how to convert customers focused targeting is the key to converting the most customers possible for the lowest amount of money.

Foster Customer Loyalty

Quality data help your B2B business identify with your target market. So that you can send them the information they need most. Singling out customers in this way shows them your appreciation. In turn, you are fostering their loyalty. For instance, having loyalty programs in place that rewards their behavior is a great strategy. But for it to work, you must give them something useful. You’ll use data to determine what it is that’s useful to them.

Data quality photo, where a person is selecting data regarding the target audience.

Personalize Their Customer Experience

B2B clients love systems that are streamlined to their needs. They engage more with businesses that can provide them with a seamless, personalized experience. For instance, data can show you exactly how to communicate in a way that meets their needs.

None of This is Possible with Incorrect Data

Data-driven B2B marketing requires accurate information. Maintaining high data quality is the only way that you can successfully generate leads that will become customers. The first step is to make sure that you put data accurately into the system. Sometimes data entry is outsourced. If this is a requirement, make sure you have policies in place to verify all information being put into the system.

B2B Growth Hinges on the Quality of Marketing Data

We know that there are many ways to generate B2B leads (such as SEO-based lead generation or social media lead generation strategies, for example). But data quality must be your number one priority! Simply, because it’s the foundation of your entire marketing plan. The volume of data being generated today is at an all-time high. Thus, the demand for data cleansing will continue to grow. Customer habits change. So you must be able to rely on your data to adjust to these changes.

lead generation techniques
Lead generation techniques with B2B automation software 1024 536 Zsolt Farkas

Lead generation techniques with B2B automation software

When 7 Digits attended this year’s GrowthHackers Conference in San Diego, we heard a presentation that stuck in our heads and instantly knew that this will be the future of B2B marketing. It was about B2B lead generation techniques with high-level B2B automation software.

B2B marketing strategies are often ‘spray-and-pray’ type strategies. Marketers do something which is not measurable and they pray for the results.

With these high-tech solutions, this is not the case. Let’s see these B2B tools one by one.

B2B lead gen software

#1 MADKUDU

Madkudu uses predictive analytics in order to qualify incoming leads. What is really cool is that it sees the upsell potential when a user starts to use the platform.

It has 2 main features.

The first is a contact form that finds more context about the user who fills out the form and tells you whether you need to handle the user immediately or whether it’s not that urgent. So it prioritizes among the prospects.

The other feature is its ability to analyze the behavior of your current users. It can flag users who may be ready to convert, who could be receptive to upselling, and who might be thinking about cancelling your service. With this information, your sales team can act properly.

7 Digits uses the same lead generation techniques, but we did it manually before finding this solution.

madkudu software

#2 INTELLIMIZE

Intellimize is able to make personalized content recommendations. Using machine learning, it helps you show the content that each user will be most likely to read.

It declares war against conventional A/B testing.

It can tell you more quickly which test was more successful. Furthermore, it changes the test variants based on the characteristics of the audience on your website.

Let’s see an example. In the image below, you can see a normal A/B test. The variants run in parallel until some point where the software (we use Google Optimize) tells you which performed better. Let’s say ‘B’ got better conversion rates, so we stop ‘A’ and run B further.

normal a/b test

Intellimize says that the variants should run in parallel for a shorter length of time. Using machine learning, the algorithm then figures out what variant should be shown to whom. The ‘A’ variant will be shown for those who are more likely to engage with ‘A,’ and ‘B’ for users that might be more receptive to ‘B.’

It is almost ABM (Account Based Marketing), where everybody sees the content that will generate the highest chance of conversion.

What do we win with this whole thing? The lined parts of the graph. Because we will burn many fewer users than under a normal A/B test.

predictive a/B test

#3 DRIFT

Drift is a real pioneer in b2b lead generation examples and solutions. The know-how that they share on their blog is really valuable.

Let’s see an example. You send a newsletter, a subscriber of yours opens it, clicks through and arrives at your website. Here’s where the Drift knowledge comes in. The software recognizes her, so it can send her a personalized message, and it can even schedule a call with your enthusiastic blog reader.

Or let’s take another case. Somebody subscribed to your list and he starts to get emails from your pre-built sequence (we use Active Campaign or Drip).

After a while, he starts a conversation with your chatbot or schedules an intro meeting. In this case, the system unenrolls the user from the email sequence so he won’t get anything that is not dedicated to his stage in the sales funnel.

Drift does ABM as well. The software warns you if a big shark (prospect) arrives at your website and you can send him a PM in a chat message. On top of that, within the dashboard, you can monitor your sharks’ browsing activities while they are on your site. What they read, what they communicate with your bot, when they left, literally everything.

drift software

#4 DATANYZE

This software may be the biggest help to your sales team. The first cool feature is the technology tracking, which sends you a notification when a potential client adds any kind of add-on or software to their website or app, and when they remove it.

If you sell, e.g., CRM solutions, and you get notified that your potential customer just removed the competitor’s software, there is no better time to jump on the prospect.

PRO tip: On top of this, it allows you to run deep searches with several filtering options. For example, if you want to search for CEOs who (1) work for Cali companies (2) and use ‘X’ technology, you will immediately get the names and email addresses.

The other smart function is the predictive analytics. You connect your CRM, giving Datanyze access to your clients’ information and their technological background. Then the platform starts to look for companies in its database with 35 million hits that are similar to your clients.

What is it if not a prospect generator machine?

#5 CLEARBIT (CONNECT)

Clearbit is also great for B2B lead gen. But it has an add-on that every marketer needs. It is called Clearbit Connect. You can implement it in your Gmail account, and with its help, you’ll be able to find email addresses and social profiles for many professionals based on their company name and their position within that company.

clearbit connect 1
clearbit connect 2

For up to 100 searches, the add-on is free. So if you want to reach out, but you can’t find the email address of the target person on LinkedIn, it can be a great tool to use.

I used it when I did my research on digital marketing trends last year, and I found almost 160 email addresses out of the 200 I looked for.

Summary

Although all of these products can give you an edge when generating sales leads in B2B, lead generation software is just one part of the bigger picture.

If you are really a pro, you’ll place them into a system in which they can help each other and work with other lead generation techniques in parallel.

To set up a system like this is not the easiest task. These tools should align with the company culture and sales strategy, and you will need software-specific training as well.

On top of that, these tools will work only for companies who’ve already implemented the basics of B2B lead gen. Content marketing, well-targeted paid campaigns, segmented email sequences. These are just a few of the techniques that should be implemented at any company that takes B2B lead gen seriously.

Why? Content helps you to build credibility, distribution via paid channels helps you to reach your target market, and email is a great tool for multi-step lead nurturing.

If the foundation for excellent B2B sales is not solid, you will have some expensive software to play with without meaningful results.

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